Important SentriLock News & Updates
On Monday, July 27th, a firmware update for the Bluetooth® REALTOR® Lockbox was released. The firmware update addressed the following...
Read more about the SentriLock Bluetooth Lockbox Update.
SentriSmart App - Benefits and Instructions for Downloading and Use
The SentriSmart app is available at no extra cost to all Mainstreet members as a member benefit. The video below explains the benefit of the app as well as directions for downloading the app to your iPhone or Android phone.
View the SentriSmart User Guides for Apple and Android
What is SentriSmart?
SentriSmart is a mobile application, allowing access to a lockbox key compartment with the use of a mobile access code instead of a SentriCard. Benefits of using the SentriSmart mobile application include: automatic listing assignments, instant showing notifications and SentriCard renewal codes for access with your SentriCard in out-of-service areas.
Replacement Batteries Available!
-- NXT Blue Lockbox Batteries: $12 + tax
-- Gen II Gray Lockbox Batteries: $10 + tax
Batteries must be purchased at one of our four locations
; shipping of batteries is not allowed for safety.
Prices subject to change
SentriLock Support is available seven days a week, 16 hours a day from 8 a.m. to midnight EST. In fact, they are only closed a total of seven days throughout the entire year!
SentriLock has Language Line services available for those wishing to complete their support call in another language. Translation services are available for over 80 languages.
For technical support regarding SentriLock equipment (SentriCards and lockboxes) or the SentriLock web site, please contact SentriLock at one of the three options below
Obtaining SentriLock Service
Agents have two options for subscribing to SentriLock service through MORe
- If you are not currently a member of MORe and would like to join the Association as an agent and receive SentriLock service, follow this link MORe >
- If you are already a member of another Association and would like only SentriLock service through MORe, please contact Mainstreet.
* Inquiries regarding obtaining SentriLock service, SentriCards, lockboxes, batteries, and any other lockbox related accessories can be directed our staff - see the staff list and locations on the right.
The form below is to be used when the owner a lockbox is transferring ownership of their box(es) to another Mainstreet member. All fields must be filled out in order to complete the request. For assistance and questions, please contact any of our supporting staff - see name list and locations on the right.
Lockbox Transfer Request Form