If the mediation conference successfully resolves the dispute:
The original, signed mediation resolution agreement (Form #A-17) should be forwarded to the Board by the mediation officer. The resolution agreement should be kept in the file with all pertinent records pertaining to that case. Both the complainant and respondent should receive a copy of the resolution agreement.
If the mediation conference does not successfully resolve the dispute:
If the parties are unable to resolve their dispute, the mediation officer may make the determination that the parties have reached an impasse and may recommend an equitable solution. The recommendation for resolution can be oral or in writing and may be provided to both parties at the conclusion of the mediation procedure.