Supporting you with SentriLock
SentriLock is a leader in electronic lockbox systems and we’re proud to make their secure, durable, and versatile solutions available to Mainstreet members.
The Bluetooth® SentriLock boxes and required batteries are available for purchase at Mainstreet's Downers Grove, Rolling Meadows,or Libertyville offices; no appointment necessary. If you would like to schedule a contactless pick-up, give us a call at 630.324.8400 to purchase items and schedule a pick-up time and day.
Check out Mainstreet's SentriLock product and price list.
Important! SentriLock Lockbox Shortage
As of July 2021, SentriLock is experiencing a national shortage on the parts used to make lockboxes. Because of this shortage, effective immediately, Mainstreet is limiting the purchase of lockboxes to one per person, per month. If you would like to purchase a SentriLock Box, please call 630.324.8400 to place your order.
What are your options if you aren't able to purchase a lockbox?
- As a Broker, you may have the ability to borrow a lockbox from your Managing Broker. Please check with them to see if that is the case.
- You also have the ability to borrow a lockbox from another agent. In order to do this, you will need to call SentriLock at 877.736.8745 to get instructions on how to access the box.
Do you have SentriLock lockboxes you would like to sell or transfer to another agent?
SentriLock lockboxes can only be transferred between members of Mainstreet. Just fill out and submit (submission details included in the form) Mainstreet's SentriLock Lockbox Transfer Request form.
Mainstreet will keep members updated about inventory and potential future solutions.
No Cell Service? No Problem! SentriKey has you Covered
SentriKey Real Estate App can help make sure you stay connected. Here’s how:
For Bluetooth® Boxes
A good practice is to update your SentriKey Real Estate Mobile App credentials each day. Whether you’re a listing agent, showing agent, or an affiliated user, before you leave home or the office, launch the SentriKey Real Estate app on your mobile device. By authenticating, your credentials are good for 24 hours. When interacting with the SentriLock REALTOR® Bluetooth® Lockbox, it requires only a Bluetooth® connection to open the key door, even if you’re out of cell-service coverage.
For Non-Bluetooth® Boxes
If you’re going to a showing in a remote area and that listing isn’t using a Bluetooth® lockbox, we have a solution for you, too. Success is achieved by using the My Schedule function in the SentriKey Real Estate app. This is done either by the listing agent creating the appointment directly in the SentriKey Real Estate system, or through leveraging our integrations with other third-party showing services. When the showing is scheduled, and the SentriKey Real Estate app detects low or no cellular coverage, you’ll be presented with a Mobile Access Code in the SentriKey Real Estate app. No card needed, no Bluetooth® needed!
One-Day Codes are designed to support the integrity of the SentriLock system, while adding convenience for how access is granted to authorized professionals.
The following frequently asked questions and SentriLock’s recommended best practices will provide you with everything you need to know about using One-Day Codes and establishing proper use policies for your office. The One-Day Code Notification Form and information about One-Day Codes vs. Mobile Access Codes can also be reviewed or downloaded.
SentriConnect App: Your Secure Option for Providing One-Day Codes
Allows the listing agent, listing office, or anyone with lockbox owner privileges on an assigned property to issue One-Day Codes through the SentriConnect app. The app can be used for non-SentriLock REALTORS® and Non-REALTOR® users (cleaning companies, inspectors, etc.) to access One-Day Codes for listings.
Helpful SentriConnect Resources:
What your Clients Should Know about SentriLock
The security that comes with SentriLock can give your sellers piece of mind. Give your clients a snapshot of the safety features and benefits of using SentriLock with this resource.